• Shop no. 2., MB-III, 23/3B, TANK ROAD, A&N Islands. Pin 744102
  • State Name: Andaman & Nicobar Islands, Code: 35
+919531808941
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Term And Conditions

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Terms & Conditions for DISCOVERY Semi-Submarine

  • Introduction
    Welcome to the DISCOVERY experience offered by Andaman Sea Adventures and Tourism. These Terms & Conditions govern the provision of our semi-submarine services and are binding upon acceptance.
  • Acceptance of Terms
    By booking a trip on the DISCOVERY, passengers signify their agreement to these Terms & Conditions. We reserve the right to amend these terms, with such amendments being effective immediately upon communication.
  • Eligibility and Safety Requirements
    Passengers must meet our age and health criteria and attend a mandatory safety briefing. Non-compliance with safety requirements may result in denied boarding without refund.
  • Booking Conditions
    1.Eligibility:

    Customers must provide valid identification during booking. Tickets are issued subject to seat availability and confirmation of payment.

    2.Payment:
    Full payment is required at the time of booking

    Accepted payment methods include credit/debit cards, UPI, bank transfers, and other available options as listed on the booking platform.

    3.Accuracy:

    Customers are responsible for ensuring all details (e.g., name, date, time, and destination) are accurate.
    Errors in booking details are the responsibility of the customer and may result in additional fees for corrections

    4.Ticket Issuance::

    Tickets will be issued electronically upon successful booking. A confirmation email or SMS will be sent.  Customers must carry a printed or digital copy of their ticket during travel.

    5.Special Requests::

    Any requests (e.g., special assistance, meal preferences) must be made at the time of booking.

  • Dispute Resolution
    These terms are governed by the laws of the Andaman Nicobar Islands. Any disputes will be resolved in the jurisdiction of the Andaman Nicobar Islands.
  • Contact Information
    For queries, contact [Contact Information]. Email ID: Address: shop no.2 water tank road, Port Blair, Andaman and Nicobar Islands 744103 Working hours: Mon to Sat (9:00 to 18:00)
  • Cancellation Conditions
    1. Cancellation Requests:

    Cancellations can be made through the booking platform, customer care, or at designated offices.

    2.Cancellation Charges:Cancellation charges will apply as per the following schedule:

    More than 7 days before travel: 10% of the ticket price.

    3-7 days before travel: 25% of the ticket pric

    Less than 3 days before travel: 50% of the ticket price.

    No-show or after departure: No refund

    3.Refunds:

    Refunds will be processed within 7-14 business days and credited back to the original payment method.
    Service fees or booking charges are non-refundable

    4.Force Majeure:

    No refunds will be provided for cancellations caused by force majeure events (e.g., natural disasters, strikes, or government restrictions).

    5.Modifications:

    Modifications to travel dates or destinations are subject to availability and may incur additional charges.

    6.Non-Transferability:

    Tickets are non-transferable unless explicitly allowed under specific terms.

    7.General Provisions:

    By booking a ticket, the customer agrees to the terms and conditions mentioned above. The company reserves the right to modify the terms and conditions without prior notice

  • Liability and Risk Acknowledgment
    Passengers acknowledge the inherent risks of marine activities. The operator is not liable for incidents or injuries arising from passengers failure to follow safety instructions or from circumstances beyond the operators control.
  • Conduct and Behavior Expectations
    Passengers must respect marine life and adhere to environmental guidelines. Failure to comply with crew instructions may result in termination of the trip without refund.
  • Privacy and Personal Data
    Personal data collected is for trip purposes only and will be handled in compliance with applicable data protection laws.
  • Intellectual Property
    Use of the DISCOVERY and Andaman Sea ADVENTURES AND TOURISM trademarks is restricted. Restrictions on photography and videography may apply.
  • Emergency Procedures
    In emergencies, passengers must follow crew instructions. The operator has comprehensive emergency protocols for passenger safety.
  • Limitation of Liability
    The operators liability is limited to the scope of services provided and excludes events beyond its control, including natural phenomena.
  • Acknowledgment and Signature
    By signing, passengers agree to these Terms & Conditions. Signature: Mr. E.Anthony Sudhan ( Director ) Date: 2024